Privacy Policy
At Koala Connect Accessories, protecting your privacy is a priority. This privacy policy explains how we collect, use, and safeguard your personal information when you use our online platform.
Information We Collect
We collect various types of information to provide and improve our products and services, including:
- Personal identification data such as name, postal address, phone number, and email address.
- Payment information required to process orders securely.
- Usage data including browsing behavior and interactions on our platform.
- Device information such as IP addresses and browser type.
How We Use Your Information
Your personal data is used strictly for the following purposes:
- Processing and fulfilling your orders for accessories such as mobile phone cases and wireless chargers.
- Improving our product offerings and user experience on this service.
- Communicating order updates, customer support, and important notices.
- Complying with legal obligations and preventing fraud.
Legal Basis for Processing
Under GDPR, we process personal data based on your consent, performance of a contract, legitimate interests, or compliance with legal obligations.
Sharing Your Information
We do not sell your personal data. We may share information with trusted third parties to support operations, such as payment processors and shipping providers, who are bound to confidentiality and data protection standards.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
Your Rights
You have the right to access, correct, delete, or restrict the processing of your personal data. You may also object to certain processing activities or request data portability. To exercise these rights, please contact us at the address below.
Security Measures
We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, loss, or misuse.
Cookies and Tracking
Our platform uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can manage your cookie preferences through your browser settings.
International Transfers
If your data is transferred outside Australia or the European Economic Area, we ensure such transfers comply with applicable data protection laws and offer adequate safeguards.
Contact Information
For any questions or concerns regarding your privacy or to exercise your rights, please contact:
Koala Connect Accessories
57 Shepherd Street, Suite 4
Melbourne, Victoria, 3000
Australia
Phone: +61 3 9876 5432
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We encourage you to review it regularly for any updates.