Terms and Conditions

Welcome to our online platform. By accessing or using our website and services related to consumer electronics accessories, you agree to comply with and be bound by the following terms and conditions.

1. Acceptance of Terms

By purchasing or browsing products such as mobile phone cases, screen protectors, wireless chargers, Bluetooth headsets, and portable power banks on our site, you acknowledge acceptance of these Terms and Conditions.

2. Use of Our Service

You agree to use our site and services only for lawful purposes and in accordance with all applicable laws and regulations. Unauthorized use of this service may give rise to a claim for damages or be a criminal offense.

3. Product Information and Availability

We strive to ensure the accuracy of product descriptions, images, and pricing. However, we do not warrant that product details are free from errors. Availability of products is subject to stock levels and may change without prior notice.

4. Orders and Payment

Orders placed on our online platform are subject to acceptance and availability.

• Payment must be made in full before dispatch of goods.
• We accept payment methods as indicated on our site at the time of purchase.
• Prices are inclusive of GST where applicable unless otherwise stated.

5. Shipping and Delivery

We aim to dispatch orders promptly but do not guarantee delivery dates. Risk of loss or damage transfers to you upon shipment. Shipping fees and delivery options will be displayed during checkout.

6. Returns and Refunds

For information regarding returns or refunds, please refer to our Returns Policy available on the website. All requests must comply with Australian Consumer Law and be accompanied by proof of purchase.

7. Intellectual Property

All content, trademarks, logos, and designs on our platform are the property of Koala Connect Accessories or third-party licensors. You may not use any content without our prior written permission.

8. Limitation of Liability

To the maximum extent permitted by law, Koala Connect Accessories excludes all warranties and is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our services or products.

9. Privacy

Our collection and use of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

10. Governing Law

These Terms and your use of the service are governed by the laws of Victoria, Australia. Any disputes will be subject to the exclusive jurisdiction of courts in Melbourne.

11. Contact Information

For any questions regarding these Terms, please contact us at: